The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organization, with 192 member National Societies. As part of the International Red Cross and Red Crescent Movement, our work is guided by seven fundamental principles; humanity, impartiality, neutrality, independence, voluntary service, unity and universality.
Background and Purpose
The Federation is served by a Secretariat based in Geneva, with regional and country offices throughout the world. The Secretariat is led by the IFRC Secretary General and provides the central capacity of the International Federation to serve, connect, and represent National Societies. The Secretariat’s focus includes providing support to the IFRC governance mechanisms; setting norms and standards; providing guidance; ensuring consistency, coordination, and accountability for performance; knowledge sharing; promoting collaboration within and respect for the RCRC Movement; influential representation with global level partners; and expanding engagement with partners. The Secretariat’s headquarters is organized under three divisions, including National Society Development and Operations Coordination (NSDOC). The National Society Development and Volunteering (NSDV) Unit is part of the NSDOC and is responsible for developing tools and policies to guide and deliver organizational support to Red Cross and Red Crescent National Societies. This internship position will liaise with this unit.
As part of the NSDV team, design and implement an online community strategy for SOKONI, managing engagement, learning, interactivity within the Network, and fostering community spirit. The intern will work in coordination with the NSD and PSK departments across the Regions, NS and branches, Reference Centers and the Communications team, ensuring that SOKONI is widely used and served its purpose during the COVID-19 emergency response.
Comments
The intern will report to the AP Regional Volunteering Officer. The intern will liaise closely with the NSDV team in Geneva.
Selected candidate will be based remotely in his/her current location, and the internship opportunity is open to candidates from Asia Pacific region.
Job Duties and Responsibilities
Key tasks and responsibilities
Work in coordination with the Volunteering Regional Units, NSD Regional Teams, National Societies, and the different departments in the Secretariat in the creation of a promotional strategy for the platform
Create engaging text, image and video content for promoting SOKONI in different social media platforms
Build relationships with users of the platform, respond to their comments on the forums and foster a sense of community.
Provide training in the usage of the platform, developing video tutorials on how to register, participate in forums and use all the other resources in the platforms.
Monitor statistics in the platform concerning the amount of users, the most visited pages, the percentage of interactions, the number of blogs and forums; and make timely reports to be shared with the rest of the team.
Management
The intern will report to the AP Regional Volunteering Officer. The intern will liaise closely with the NSDV team in Geneva.
Requirement
Education
A university degree in communications or other social sciences required;
Experience
Oral and written communication skills
Expertise in digital community management and engagement
Demonstrated experience managing online communities and creating content for social media accounts.
Dynamic, creative and outgoing personality
Familiar with the Red Cross and Red Crescent network and have experience in international humanitarian and development work;
Knowledge, skills and languages
Technical skills: Confident in using online platforms and social networks.
Frontend/Web development: Basic knowledge of HTML, CSS, Javascript and React.js is an asset;
Language skills: Excellent written and oral communication, organizational and presentation skills in English. Other IFRC languages (French, Spanish or Arabic) being an advantage.
